Fide Electrical & Handyman – FAQs

General Frequently Asked Questions (FAQ)

Having questions? Don’t worry, we’ve got answers! Here’s everything you need to know about our services, so you don’t have to wonder if we can help (spoiler alert: we probably can).

1. What services do you offer?

We provide a wide range of services, from keeping your lights on to fixing the things that make you say, “I’ll get to that one day”. Our services include:

• Electrical work (Single Phase) – Installations, repairs, and Certificates of Compliance (COCs). If it sparks joy (or an actual spark), we handle it.
• Solar Installations – Powering up your home or business, even when Eskom says, “Not today”.
• Solar Panel Cleaning – Because dirty panels don’t pay the bills.
• Electric Fence Installations & Repairs – Whether you need a brand-new fence or yours just lost its “zap,” we’ll get it sorted.
• Painting – From touching up a wall to giving your whole house a facelift, we make things look fresh.
• Waterproofing – Leaks are only romantic in movies. We’ll make sure your home stays dry.
• Wood Maintenance – Sanding, oiling, and varnishing (only if you ask nicely) to keep your wooden surfaces looking great.
• Basic Carpentry Work – Minor repairs and installations to keep things sturdy.
• Furniture Assembly – Because some assembly required shouldn’t mean full-scale engineering degree required.
• Hanging Items – Pictures, mirrors, shelves—you name it, we hang it (straight, we promise).
• Tile Repairs – Usually leading to full tile replacements, because let’s be honest, tiles like to make things complicated.
• Plumbing – Bathroom and kitchen upgrades and repairs. We fix drips, leaks, and the occasional “Why is this pipe even here?” moments.
• Light Fixture Installations – Swapping out old lights or adding new ones to make your space shine.

2. What are your rates for handyman services?

We keep pricing simple and fair—no funny business, just honest work at honest rates:

• Hourly Rate: R400 to R800 per hour (depending on the job and the size of the team needed).
• Call-Out Fee: R800 to R1500, which includes the first hour of labour.

Prices may vary based on the job’s complexity—because fixing a loose hinge is not the same as saving a ceiling from collapsing.

 

 

3. Are there tasks you do not perform?

As much as we’d love to do it all, some jobs require a different set of skills (or a different set of certifications). We do NOT:

• Structural Work – If it involves knocking down walls or holding up your house, you’ll need a builder.
• Plumbing (Unblocking of Pipes) – That’s a job for specialists with special tools (and a strong stomach).
• Three-Phase Electrical Work – We stick to single-phase because three-phase requires different certification (and honestly, three’s a crowd).
• Gas Installations – Needs a certified gas installer unless you enjoy spontaneous combustion (which we assume you don’t).

For these services, we can refer you to trusted professionals—because even superheroes have sidekicks.

 

 

4. How do you determine the cost of a project?

Our pricing isn’t a random number generator. We base it on:

• Job Complexity – Some fixes take five minutes; others need a full day and a lot of coffee.
• Materials Needed – If your project requires special materials, they’ll be added to the cost.
• Duration – The longer we’re there, the more time we need to charge for.

We always provide clear, upfront quotes so you know what to expect—no surprises (Unless we were also surprised with what we found, and not a good one).

 

 

5. Can I bundle multiple tasks into one appointment?

Absolutely! Why book us twice when we can do everything in one go? It saves time, money, and the hassle of scheduling another visit. Just let us know what needs fixing, and we’ll make a plan.

 

 

6. How can I schedule an appointment?

We make it easy—no secret handshakes required. You can book us via:

• Phone – The old-school, reliable way.
• WhatsApp – Because sometimes, texting is just easier.
• Email – For those who like keeping things official.
• Website Contact Form – Just fill it in, and we’ll get back to you ASAP.

7. Do you provide references or reviews from past clients?

Yes! We can provide references upon request, and we have client testimonials on our website. Spoiler: they’re mostly about how awesome we are.

 

 

8. What areas do you service?

We primarily work in Pretoria East and Centurion, but if you’re nearby and need help, reach out! If we can’t assist, we’ll refer you to someone who can.

 

This FAQ should answer most of your questions, but if you still have one—ask away! We promise we won’t reply with “Did you try turning it off and on again?” (Unless, of course, that’s actually the solution.)

 

Fide Electrical & Handyman – FAQs

Fide Electrical – FAQs

Question 1: Do you handle small electrical jobs, or only big projects?

Answer 1: No job is too small for us! Whether it’s swapping a lightbulb, changing a plug, or rewiring a room, we’re happy to help. If it involves electricity, we’ve got it covered—just don’t ask us to fix your TV remote’s batteries (that’s a two-step process: open, replace, and try not to lose the cover).

 

Question 2: Can you install new plug points or light switches?

Answer 2: Absolutely! We can add, move, or replace sockets and switches. Need more power for your coffee machine? No problem—just don’t blame us if your caffeine addiction gets worse.

 

Question 3: My lights flicker sometimes—is that normal?

Answer 3: If you’re trying to recreate a haunted house, then sure! Otherwise, flickering lights usually mean a loose connection or an overloaded circuit. We’ll sort it out before your home starts sending Morse code messages to the neighbors.

 

Question 4: How much will my electrical job cost?

Answer 4: That depends on the job size, materials, and complexity. We provide upfront, transparent quotes—labour is always based on time spent, with no hidden costs. If we get surprised on-site, pricing may change, but don’t worry—we’ll always have a solution (because running away isn’t one of them).

 

Question 5: Do you issue Certificates of Compliance (COC)?

Answer 5: Yes! If your electrical work needs certification, we ensure everything meets SANS safety standards and provide a COC where required. A COC is like a golden ticket—except instead of a chocolate factory, you get a safe, legal electrical system.

 

Question 6: My circuit breaker keeps tripping. Should I be worried?

Answer 6: If it trips more often than a clumsy waiter, then yes! It could be an overloaded circuit or faulty wiring. Call us before your appliances start playing musical chairs with your electricity.

 

Question 7: Can you install a backup power system for load shedding?

Answer 7: Absolutely! We install inverters, UPS systems, and generators so your lights stay on during load shedding. No more surprise candlelit dinners—unless that’s your vibe.

 

Question 8: I need a new distribution board. Can you help?

Answer 8: Definitely! An outdated DB board is like an old car—it might still work, but it’s a ticking time bomb. We’ll upgrade it to keep your home running safely and efficiently.

 

Question 9: Do you fix electrical faults in old houses?

Answer 9: Yes! Whether it’s rewiring an ancient home or bringing the system up to modern SANS standards, we’ve got it covered. Old houses have charm—but their dodgy wiring? Not so much.

 

Question 10: Can you install and wire a geyser for me?

Answer 10: We handle the electrical side of geyser installations and, to some extent, the plumbing. If a plumber is needed, we have reliable partners—so your hot showers stay hot.

 

Question 11: Can I DIY my own electrical work?

Answer 11: Technically, you can also cut your own hair—but we wouldn’t recommend it. Electrical work is best left to professionals unless you enjoy unexpected fireworks in your home.

 

Question 12: Do you install extractor fans?

Answer 12: Yes! If your kitchen or bathroom needs better airflow, we’ll install the right fan—so your cooking experiments and hot showers don’t turn your home into a steam room.

 

Question 13: Do you fix electric gates and garage motors?

Answer 13: We sure do! If your gate refuses to open or your garage is holding your car hostage, we’ll get things moving again.

 

Question 14: Do you offer emergency call-outs for electrical issues?

Answer 14: Yes! If you have an urgent electrical problem, call us—we’ll be there faster than you can say, “Why is everything dark?”

 

Question 15: Can you install outdoor lighting?

Answer 15: Yes! From security lights to garden ambiance, we’ll brighten up your space. Your plants deserve the spotlight too.

 

Question 16: I want to install energy-efficient lighting. Can you help?

Answer 16: Of course! We recommend and install LED lighting so you can save money on electricity while keeping your space well-lit—win-win!

 

Question 17: Can you help with surge protection for my home?

Answer 17: Yes! Surge protectors are like seat belts for your electronics—we install them to keep your appliances safe from unexpected power spikes.

 

Question 18: Do you work in offices and commercial spaces?

Answer 18: Yes, we handle office and business electrical needs too! Whether it’s new wiring, lighting, or security systems, we’ll keep your workplace powered up.

 

Question 19: What areas do you service?

Answer 19: We primarily work in Pretoria East, Centurion, and surrounding areas. Not sure if we cover your area? Ask us—we might still be able to help or recommend someone reliable.

 

Question 20: Do you only do electrical work, or can you also handle related jobs?

Answer 20: Electrical is our main focus, but we also offer handyman services. If it’s outside our expertise, we have trusted partners to ensure the job gets done right.

 

Question 21: Do you do electric fence repairs or full installations?

Answer 21: Yes, we do! Whether your electric fence needs a quick repair or a full installation, we’ve got you covered. From keeping the bad guys out to making sure your neighbour’s cat doesn’t get an unexpected surprise—we’ll get your fence working safely and efficiently!

 

Fide Handyman – FAQs

Question 1: Do you only do small handyman jobs, or do you handle bigger projects?

Answer 1: We do it all! From fixing a loose tile to full home renovations, we’re ready to tackle jobs of any size—except building a brand-new house (but we know people who can).

 

Question 2: What kind of handyman services do you offer?

Answer 2: Everything from minor repairs (swapping a door handle) to big projects (fixing damp walls, bargeboard replacements, and complete renovations).

 

Question 3: Do you replace broken windows or mirrors?

Answer 3: We don’t handle glass replacements directly, but we can arrange the right expert for the job.

 

Question 4: Can you fix damp problems in my walls?

Answer 4: Yes! Whether it’s a small patch or a full wall repair, we ensure the job is done properly to prevent future issues.

 

Question 5: Do you assemble furniture?

Answer 5: Yes! Whether it’s a new bookshelf or a flat-pack nightmare, we’ll handle it so you don’t have to fight with the instructions.

 

Question 6: My gutters are leaking. Can you fix them?

Answer 6: Absolutely! We repair, clean, and replace gutters to keep your home safe from water damage.

 

Question 7: Do you handle painting jobs?

Answer 7: Yes, whether it’s a single wall or a full house repaint, we’ll get it done professionally.

 

Question 8: Can you fix or replace doors?

Answer 8: Yes, from minor adjustments to full door replacements, we’ll ensure a perfect fit.

 

Question 9: Do you install curtain rails and shelves?

Answer 9: Yes! No more crooked shelves or falling curtain rods—we install them securely.

 

Question 10: Can you fix cracked walls?

Answer 10: Yes! We’ll repair cracks and ensure they don’t return.

 

Question 11: Do you install or replace skirting boards?

Answer 11: Yes, we make sure they’re installed neatly and securely.

 

Question 12: Can you refit bargeboards or fascia boards?

Answer 12: Yes, we handle bargeboard replacements and repairs to keep your roofline in great shape. When bargeboards or fascia boards start to fall, it’s usually a sign that roof trusses and brandering are starting to rot—often due to years of ‘I’ll fix it next summer’ procrastination. Let’s fix it before it becomes a bigger headache.

 

Question 13: Can you seal and waterproof problem areas?

Answer 13: Absolutely! We apply high-quality waterproofing solutions for lasting protection. And trust us—ignoring a leak only leads to bigger leaks (and even bigger regret).

 

Question 14: Do you install laminate or vinyl flooring?

Answer 14: Depending on your definition of “us”, we have a sister company who specializes only in handling laminate or vinyl flooring installations to give your home a fresh new look.

 

Question 15: Do you do tile work?

Answer15: Yes, from small tile fixes to full room tiling, we ensure a professional finish.

 

Question 16: Do you to bathroom renovations?

Answer16: Yes, we repair or revamp complete bathrooms, starting from the piping to the final finishes, keeping them looking great.

 

Question 17: Can you fix a leaking tap or replace a sink?

Answer 17: Yes! We handle basic plumbing repairs and installations.

 

Question 18: Do you install ceiling fans?

Answer 18: Yes, we install and ensure safe wiring for ceiling fans.

 

Question 19: Can you install security gates or burglar bars?

Answer 19: Yes! We install, repair, and adjust them for security and peace of mind.

 

Question 20: How do I get a quote?

Answer 20: Just contact us! We’ll assess the job and provide a fair quote—no obligations though a callout fee may be applicable, we always offer an honest service.

 

Question 21: Do you repair ceilings?

Answer 21: Yes! If your ceiling is sagging, cracking, or just looks like it’s about to give up on life, we’ll repair, reinforce, or replace it—before it turns into an unwanted skylight.

 

If you have any further questions or need assistance with a specific project, feel free to contact us. We’re here to help make your home the best it can be!